| Article #: | 04 |
Dear Charlie,
I am working with a client that is being very insistent on using windshield
wipers on his outdoor housings. I am not totally sure, but I think that this
could mean problems. What is your opinion? Should I go ahead and sell him these
units. This job means a lot to me for future referrals so I want to do it right.
Sign me trying to clean up in Oakdale.
Dear Clean Up,
To start, let's describe the purpose and design of a housing wiper unit.
These tools were originally conceived to act in the same manner as the
windshield wipers on a car. They are to keep rain and dirt off the front window
of the housing, allowing for a constant, clear view in various types of foul
weather. However, design and reality are two different beasts. Overall, housing
wipers are great on paper but fairly ineffective in actual use. In fact they
quite often cost the system and the owner of the CCTV system far more than they
are worth. The major problems with wipers are maintenance orientated.
First is the dust factor. A certain amount of extremely fine dust and dirt
films will always adhere to the housing window. Under normal circumstances, this
film will not be noticeable in the video picture unless it becomes severe. The
next thing that you know, a guard will turn on the wiper assembly. With or
without rain or moisture on the window, this dust film acts with the blade to
grind or etch the window in the shape of the wiper path. Over a relativity short
period of time, you will have crescent moon etchings in the center of your
pictures. This will cause you minor to extreme image clarity problems, focus
problems, and/or in general lousy pictures.
To combat dry wiping, many designers add the all important, solvent reservoir
with a sprayer attachment. Unfortunately with the addition of this unit, the
cost of the initial CCTV housing goes up in direct proportion with the cost of
maintaining the overall hardware of the system. First, solvent assemblies are
basically ineffective. The guard must remember to spray the solvent and allow it
to soak into the dust film for a few seconds prior to turning on the wiper
blades to be effective. Unfortunately, the most common reaction is to first turn
on the blades and then squirt the solvent. Scratching or etching of the glass is
still very prevalent. You also have the fact that reaction time to viewing a
scene does not generally allow for a few seconds of soaking time. Secondly, you
now have a constant maintenance unit in your video system. How many times have
you gone to use the solvent in your car and found it to be empty or dry. If your
cameras are mounted in the air, above reach, you will have a person that will
have to; drag out heavy ladders; climb towers; power up man-hoists; go onto
rooftops; etcetera; to check and fill these units daily (or at least weekly) for
solvent. Thirdly, you have added a very expensive and irresistible toy for the
guards on the second or third shifts to play with. I know these are security
professionals that you are going to hire. It doesn't matter. When things get
boring and the day or night stretches on, the guards will play with the solvent
sprayers and the wipers. I can't explain it, I can only tell you (from personal
experience) that it happens. Ignorance is a strong factor here. Ignorance is a
lack of information and/or understanding of the situation unlike stupidity,
which is the inability to admit or acknowledge ignorance.
Another maintenance problem is the blades themselves. The blades are designed
to stop at the end of their cycle. The majority of the time, the blade remains
in the picture. This can cost the loss of valuable information by blocking part
of a scene. These blades also dry out and crack. Ultimately, when a dry or
cracked blade is made active, the image is more blurred than if the blade had
been left inactive. You will find that the blades need to be replaced on an
average of once a year (dependant upon the environment). Once again adding to
the cost of system maintenance. In the fall and spring, the blades will freeze
to the housing window. This will cause them to tear when made active in a slush
or wet snow situation. You will also burn out motors and break gear systems from
the excessive force needed to push them across the window.
Wiper assemblies are to keep the rain off the housing window allowing the
viewer to work in all forms of foul weather. If you are truly concerned about
the view through your housings, I suggest that you invest in "Glass
Wax" and "Rain X". These two products work very well to keep
dust, water, and other things from settling and/or beading up on your housing
windows. The nice thing about using these products is that your technicians
should be cleaning the glass during quarterly inspections anyway. This is a
perfect time to apply an updated dose on the housing window. Washing the housing
windows should be done during inspections anyway as part of simple maintenance.
You will save money on the up-front installation and on the long term
maintenance of you CCTV system. Overall, your system will produce excellent,
etch free pictures for many years to come, in most situations.
In the past twenty years of consulting, designing, installing, servicing,
reviewing, and operating hundreds of CCTV systems, around the world, I have
found only a small handful of circumstances where I would or have recommended
wiper blades. I have found even fewer circumstances where the wiper blades have
been effective to their design. One such system was inside the tunnel of a car
wash where the moisture content was such that the window was consistently wet.
Even here, "Glass Wax" worked best. The problem was that the solvents
in the soap that traveled on the water spray dissolved the wax too quickly,
causing a different type of maintenance problem. A second system was literally
mounted under water at a submarine base. Even in this submerged environment, the
housing glass and wiper blades had to be replaced fairly often. This was due to
etching of the glass and deterioration of the blades caused by the salt water.
My final word is that I highly recommend that you avoid CCTV housing wiper
assemblies when ever and wherever you can. The problems and costs that they
create, both short term and long term, far outweigh their effectiveness. Good
luck to you. I hope that I have been of some help in this dilemma and invite you
to email or write again at any time.
Sincerely, Charlie Pierce President LRC ELECTRONICS COMPANY LTC TRAINING
CENTER